Lite Making Every Contact Count (MECC) Conversation Skills
Making Every Contact Count (MECC) is a Royal Society of Public Health accredited course and is about supporting you to make the most of every opportunity you have with the people you come into contact with every day to make a change.
The Making Every Contact Counts approach helps to ensure you are able to make a difference to the clients you work with by encouraging and supporting them to change behaviours that may be damaging to their health and wellbeing.
Who is the training suitable for?
Social Workers and ISA's that have completed their Strength Based Training are encouraged to attend MECC. In 'usual times' MECC would consist of two sessions delivered face to face, however, due to the pandemic this can't take place. In response to this MECC Lite is being delivered in one session and has been adapted to be delivered virtually. The session is three hours long and is very interactive.
This course is a virtual course run via Zoom or Teams - please add the date into your calendar, joining instructions will be sent to you a week before the course date.
This course will provide participants with increased knowledge about substance use, what they are, how they work; signs and symptoms, harm reduction; some practical tools and the process of screening and referring for work with young people using substances.Essential Information
As the late Steve Jobs said, 'Great things in business are never done by one person, they are done by a team of people'. With increasing challenges and change in local government, this five hour virtual workshop on Microsoft Teams is for anyone who leads a team of people and will examine some big ideas and essential skills.
Following the workshop, atendees will be directed to the extensive library of reading and digital study materials on this subject available on Knowledge Hub.
This training session will raise awareness of child trafficking, enabling practitioners working with children to understand what trafficking is and how it impacts upon children and young people.Essential Information
This course will provide a three year qualification in Emergency First Aid at Work (EFAW) for staff who are either coming to the end of their existing EFAW qualification or for staff who do not have a EFAW qualification and require it for their job role.Essential Information
The First Aid at Work (FAW) course will alow delegates to act as a qualified first aider in the work place. This course will give delegates the Level 3 First at Work qualification, accredited by Qualsafe awards.
There is no need to attend Emergency First Aid at Work (EFAW) before attending this course. If you already hold the EFAW qualification, please contact the administrator of the course before booking.
If you are already FAW qualified and need to requalify please look for the First Aid at Work Requalification course. This is a two day course open to people who are appoaching the end of their three year FAW qualification.Essential Information
A series of all staff briefings for all staff in the Children and Families area of the Directorate.
Sarah Daly/Clare Poyner will be leading the briefing.
Please note only staff of the Children and families directorate to attend.Essential Information
This 2 hour session gives a complete overview of the work of the IWT
in helping the residents of Portsmouth keep well, stay independent and active in the community. The session covers our team purpose, approach, ways of working and client group(s).
All staff, volunteers and community organisations and members, working with people who are living independently within their community or those who have the capacity to regain the ability to do so.
***THIS TRAINING IS FOR CHILDREN'S SOCIAL CARE STAFF ONLY***
‘You lot don’t care! You’re going to take our kids away and you get a bonus for that’
‘Why aren’t you going to the neighbours down the road, they’re much worse than us!’
‘What do you know? Do you have kids of your own?’
Are these kinds of ‘heart-sink’ phrases familiar? Do you or your staff frequently find themselves on the defensive as practitioners or as managers? In an environment of diminishing resources and increasing demand on services, we need a fresh and imaginative approach.
Motivational Interviewing is a framework of intervention, brought together in the 1990s by Professor William Miller and Professor Stephen Rollnick. It is an approach designed to work with those most resistant to change or stuck in entrenched behaviours. The premise of Motivational Interviewing is that motivation is not a ‘fixed state’ that a person does or does not have. Rather, motivation ebbs and flows depending on many factors such as circumstances, mood and so forth. The skilled practitioner (or manager) will harness whatever very little motivation there might be, and help it move in the right direction. The Motivational Interviewing approach borrows in from other sources such as Carl Rogers’ person-centred counselling; Socratic thinking and Prochaska & DiClemente’s Cycle of Behaviour change.
The key principles are:
• Engagement with the client, rather than doing something to them – i.e. change cannot be forced or pushed on to someone. It has to be internal for the client to be meaningful and long term.
• Rolling with resistance (NB this is not rolling over or being passive)
• Express empathy
• Avoid conflict
• Developing discrepancy in client’s thinking
• Support self-responsibility
Clients are often stuck or ambivalent about making changes for themselves. Practitioners can easily collude with this ‘stuckness’, or out of frustration try to push people to action, which only increases resistance. Motivational Interviewing helps to make the practitioner aware of these tendencies, and give them options to work more powerfully in ways that create more possibility of change for their clients.
Our MI training course gives a highly interactive and practical experience of Motivational Interviewing, and its potential power to engage with people meaningfully, rather than do something to them. There will be opportunities for demonstration, discussion, and questions, conducted in ways that model the principles of a motivational skills approach. We will explore together how we can all nurture even the smallest steps of progress, with the emphasis on encouragement and trying to bring out the best in others as well as ourselves.
|Session||Session Date||Session Time||Session Venue||Map|
|1||28 September 2021||09:30 - 16:30||The Portsmouth Academy||Map|
|2||29 September 2021||09:30 - 16:30||The Portsmouth Academy||Map|
|3||02 November 2021||09:45 - 12:00||Virtual Learning Platform||Map|
|4||30 November 2021||09:45 - 12:00||Virtual Learning Platform||Map|
|5||19 January 2022||09:45 - 12:00||Virtual Learning Platform||Map|