In some areas of your work you may have to deal with really difficult people, perhaps other members of staff or members of the public and you are not sure how to handle the situation you find yourself in, or lack the confidence to try and resolve a situation before it escalates.
Conflict management training will help you to feel more confident when placed in such a situation. Although not every conflict has an easy-to-achieve resolution, most do, it's just that people are more adept at avoiding conflict than seeing what needs to be done to resolve it.
| Session | Session Date | Session Time | Session Venue | Map |
|---|---|---|---|---|
| 1 | 20 May 2021 | 09:00 - 16:30 | Virtual Learning Platform | Map |
Who is this course for?
New councillors
Who is running this course?
This session will be facilitated by Chris Ward (Director of Finance)
| Session | Session Date | Session Time | Session Venue | Map |
|---|---|---|---|---|
| 1 | 20 May 2021 | 16:00 - 17:00 | Microsoft Teams Meeting | Map |
Who Should Complete it?
Experienced care staff working for PCC or the private sector wanting a refresher course in the moving and handling of people
Essential Information| Session | Session Date | Session Time | Session Venue | Map |
|---|---|---|---|---|
| 1 | 20 May 2021 | 09:30 - 12:30 | Paulsgrove Housing Office (Discovery Training Room) | Map |
Mental Health, everyone is welcome from any field - we all have things we want to change - May's theme is mental health & wellbeing and we will be tailoring all sessions to support MH Awareness 2021
Essential Information| Session | Session Date | Session Time | Session Venue | Map |
|---|---|---|---|---|
| 1 | 20 May 2021 | 10:00 - 13:00 | Virtual Learning Platform | Map |
Mental Health, everyone is welcome from any field - we all have things we want to change - May's theme is mental health & wellbeing and we will be tailoring all sessions to support MH Awareness 2021
Essential Information| Session | Session Date | Session Time | Session Venue | Map |
|---|---|---|---|---|
| 1 | 20 May 2021 | 17:00 - 20:00 | Virtual Learning Platform | Map |
Who is this course for?
All councillors need to attend this training every year
Who is running this course?
This course will be facilitated internally and delivered by Sara Wiltshire Rough Sleeper Co-ordinator and June Morell Housing Assessment and Advice Officer.
| Session | Session Date | Session Time | Session Venue | Map |
|---|---|---|---|---|
| 1 | 20 May 2021 | 12:00 - 13:30 | Microsoft Teams Meeting | Map |
Lite Making Every Contact Count (MECC) Conversation Skills
Making Every Contact Count (MECC) is a Royal Society of Public Health accredited course and is about supporting you to make the most of every opportunity you have with the people you come into contact with every day to make a change.
The Making Every Contact Counts approach helps to ensure you are able to make a difference to the clients you work with by encouraging and supporting them to change behaviours that may be damaging to their health and wellbeing.
Who is the training suitable for?
Social Workers and ISA's that have completed their Strength Based Training are encouraged to attend MECC. In 'usual times' MECC would consist of two sessions delivered face to face, however, due to the pandemic this can't take place. In response to this MECC Lite is being delivered in one session and has been adapted to be delivered virtually. The session is three hours long and is very interactive.
This course is a virtual course run via Zoom or Teams - please add the date into your calendar, joining instructions will be sent to you a week before the course date.
| Session | Session Date | Session Time | Session Venue | Map |
|---|---|---|---|---|
| 1 | 20 May 2021 | 10:00 - 13:00 | Virtual Learning Platform | Map |
This virutal course is for anyone who manages or supervises staff or has responsibility for workplace wellbeing: To enable them to learn how to recognise when a staff member is struggling with mental health and how they can support them professionally.
Essential Information| Session | Session Date | Session Time | Session Venue | Map |
|---|---|---|---|---|
| 1 | 20 May 2021 | 13:00 - 16:45 | Zoom Meeting | Map |
This course will explore how record the Child Protection processes in Mosaic
This session will be held online using Microsoft Teams - a link to the online meeting will be attached to the booking confirmation email.
Essential Information
| Session | Session Date | Session Time | Session Venue | Map |
|---|---|---|---|---|
| 1 | 20 May 2021 | 09:30 - 12:30 | Microsoft Teams Meeting | Map |
This course will follow on from the PBS awareness training. It will support staff to further their skills and competences when working with people who can challenge in order to promote positive behavioural support which will enhance the quality of life for the service users whom they work with.
Who should attend?
People who attended the PBS awareness training.
| Session | Session Date | Session Time | Session Venue | Map |
|---|---|---|---|---|
| 1 | 20 May 2021 | 09:30 - 16:30 | Collingwood Training Room | Map |