Search for Learning and Development Services and Pathways

This course will provide an introduction to SystmOne for staff in Adult Social Care at PCC and related services.

Part 1 is intended for all new SystmOne users.
The session is delivered as a guided series of practical exercises using a training database that mirrors the live system, and will provide an overview of SystmOne for social care, suitable for all users.

This course will provide an introduction to SystmOne for staff in Adult Social Care at PCC and related services.

Part 2 is intended for all new staff who need to Social workers, ISAs, Managers.
The session is delivered as a guided series of practical exercises using a training database that mirrors the live system, and will provide an overview of SystmOne for social care, suitable for all users.

The use of 'Buddy's' in an organisation is a positive way of making a real difference to the success of a new member of staff's induction and integration into the team and wider organisation. 'Buddy's' support new starters by sharing their knowledge, skills and understanding of their role and the day- to- day functioning of the team.

Deaf Awareness workshop for Staff and Volunteers in their work with vulnerable service users, families, and colleagues.

Delivered by Signs4Life -Award-winning Signs4Life is leading efforts towards a society in which people with disabilities have full access and are working to raise the public and political awareness of disability provision

Forming Good Attachments Target Group
All carers within their probationary year induction period. All other carers who need an update on policy, practice and research.

By the end of the course, participants should be able to:

• Outline how attachments are formed

• Identify how disruptions experienced by children impact on them

• Explain how an inability to form attachments manifests itself

• Devise strategies to repair and re-establish attachments, use them, and transfer them as necessary

This is a one day course including theory and practice

Who Should Attend?

New staff whose role directly or indirectly involves the handling of people should attend this course. 

***THIS TRAINING IS FOR CHILDREN'S SOCIAL CARE STAFF ONLY***

‘You lot don’t care! You’re going to take our kids away and you get a bonus for that’
‘Why aren’t you going to the neighbours down the road, they’re much worse than us!’
‘What do you know? Do you have kids of your own?’

Are these kinds of ‘heart-sink’ phrases familiar? Do you or your staff frequently find themselves on the defensive as practitioners or as managers? In an environment of diminishing resources and increasing demand on services, we need a fresh and imaginative approach.
Motivational Interviewing is a framework of intervention, brought together in the 1990s by Professor William Miller and Professor Stephen Rollnick. It is an approach designed to work with those most resistant to change or stuck in entrenched behaviours. The premise of Motivational Interviewing is that motivation is not a ‘fixed state’ that a person does or does not have. Rather, motivation ebbs and flows depending on many factors such as circumstances, mood and so forth. The skilled practitioner (or manager) will harness whatever very little motivation there might be, and help it move in the right direction. The Motivational Interviewing approach borrows in from other sources such as Carl Rogers’ person-centred counselling; Socratic thinking and Prochaska & DiClemente’s Cycle of Behaviour change.
The key principles are:
• Engagement with the client, rather than doing something to them – i.e. change cannot be forced or pushed on to someone. It has to be internal for the client to be meaningful and long term.
• Rolling with resistance (NB this is not rolling over or being passive)
• Express empathy
• Avoid conflict
• Developing discrepancy in client’s thinking
• Support self-responsibility
Clients are often stuck or ambivalent about making changes for themselves. Practitioners can easily collude with this ‘stuckness’, or out of frustration try to push people to action, which only increases resistance. Motivational Interviewing helps to make the practitioner aware of these tendencies, and give them options to work more powerfully in ways that create more possibility of change for their clients.
Our MI training course gives a highly interactive and practical experience of Motivational Interviewing, and its potential power to engage with people meaningfully, rather than do something to them. There will be opportunities for demonstration, discussion, and questions, conducted in ways that model the principles of a motivational skills approach. We will explore together how we can all nurture even the smallest steps of progress, with the emphasis on encouragement and trying to bring out the best in others as well as ourselves.

This is an online module with 5 online sessions (1.5 hours each) :  In booking this training you are commiting to attend all 5 sessions.

This series of workshops is aimed at introducing parents and carers to online risks, resilience and raising their understanding of young people’s experiences and perspective. They then examine the significance of social media and digital technologies in young people’s lives and relationships and offers a systematic and evidence-informed approach for safeguarding young people online. 

The aim is to enhance parents and carers digital parenting skills with a focus on early identification of risks, promoting digital resilience and achieving digital well-being in a developmentally appropriate manner. This also offers a practical approach to working with trauma and supporting young people’s positive development. 

***THIS TRAINING IS FOR CHILDREN'S SOCIAL CARE STAFF ONLY***

‘You lot don’t care! You’re going to take our kids away and you get a bonus for that’
‘Why aren’t you going to the neighbours down the road, they’re much worse than us!’
‘What do you know? Do you have kids of your own?’

Are these kinds of ‘heart-sink’ phrases familiar? Do you or your staff frequently find themselves on the defensive as practitioners or as managers? In an environment of diminishing resources and increasing demand on services, we need a fresh and imaginative approach.
Motivational Interviewing is a framework of intervention, brought together in the 1990s by Professor William Miller and Professor Stephen Rollnick. It is an approach designed to work with those most resistant to change or stuck in entrenched behaviours. The premise of Motivational Interviewing is that motivation is not a ‘fixed state’ that a person does or does not have. Rather, motivation ebbs and flows depending on many factors such as circumstances, mood and so forth. The skilled practitioner (or manager) will harness whatever very little motivation there might be, and help it move in the right direction. The Motivational Interviewing approach borrows in from other sources such as Carl Rogers’ person-centred counselling; Socratic thinking and Prochaska & DiClemente’s Cycle of Behaviour change.
The key principles are:
• Engagement with the client, rather than doing something to them – i.e. change cannot be forced or pushed on to someone. It has to be internal for the client to be meaningful and long term.
• Rolling with resistance (NB this is not rolling over or being passive)
• Express empathy
• Avoid conflict
• Developing discrepancy in client’s thinking
• Support self-responsibility
Clients are often stuck or ambivalent about making changes for themselves. Practitioners can easily collude with this ‘stuckness’, or out of frustration try to push people to action, which only increases resistance. Motivational Interviewing helps to make the practitioner aware of these tendencies, and give them options to work more powerfully in ways that create more possibility of change for their clients.
Our MI training course gives a highly interactive and practical experience of Motivational Interviewing, and its potential power to engage with people meaningfully, rather than do something to them. There will be opportunities for demonstration, discussion, and questions, conducted in ways that model the principles of a motivational skills approach. We will explore together how we can all nurture even the smallest steps of progress, with the emphasis on encouragement and trying to bring out the best in others as well as ourselves.