Mosaic: Introduction

Microsoft Teams Meeting, ...
Course Tutors
Zoe Spillett
Admin Contact
Learning and Development Admin (
Target Audience
Social Workers - Children
target audience
Course Types
Course categories
Training for PCC Staff / Comensura / External Services / Student Social Workers
Children's Social Care
Course description

This course will provide an essential introduction to the Mosaic system, covering the essential skills you will need to navigate the system and maintain client records.


This session will be held online using Microsoft Teams - a link to the online meeting will be attached to the booking confirmation email.

Training objectives




Learning outcomes

During the course you will:

- Log into and out of Mosaic
- Be introduced to the workview and its functions
- Navigate the Mosaic homepage
- Search for a client record
- View details on a client record
- Update Personal details for a client
- Update Contact details for a client
- Add Organisational Personal nd worker relationships to a client record.
- View the Genogram
- Add a warning and notes to a record
- Add a case note to a record
- Attach Documents to a record
- Create a sinling Group
- Introduction to group working
- Introduction to Workflow: "Significant info on an open case"

Additional Information





Start Date
Tuesday 16 November 2021
End Date
Tuesday 16 November 2021
Closing Date
Monday 15 November 2021
09:30 - 12:30
Maximum Places
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Number of Sessions