View Details

Venue
TBA, -
venue
Course Tutors
Sparsholt/DA Training
tutors
Admin Contact
Learning and Development Admin (learninganddevelopment@portsmouthcc.gov.uk)
Target Audience
PCC Staff
target audience
Course Types
Apprenticeship
Course categories
All Schools / Training for PCC Staff / Training for PCC Managers / Apprenticeships for PCC Staff
Subject
Apprenticeships / Personal Development / Qualifications & Accreditations
Course description

To express your interest in this apprenticeship please email apprenticeships@portsmouthcc.gov.uk


Designed for people who work in the housing sector and covers a range of requirements including housing initiatives, legislation and customer service practices. These qualifications focus on promoting equality and diversity whilst developing and maintaining ethical, safe and sustainable working practices. They are suitable for those who want to further their competence in the sector and are suitable for those looking to move into management roles.


For more information on apprenticeships, please use links in "Additional Information"


 

Training objectives

What Apprentices Will Learn
• Legislation and regulation in the property management sector
• Principles, policies and values of the organisation they work for
• How to resolve defects, common problems, health and safety issues and repairs
• Customer service
• Housing services, including allocations, lettings, tenancy sustainment, and financial and social inclusion
• Responding to the needs of vulnerable customers
• Influencing and negotiating skills
• Decision-making skills

Learning outcomes

Qualifications



• Level 3 Certificate in Housing Practice


Before taking their end-point assessment, apprentices must achieve level 2 English and maths (equivalent to GCSEs at grades A* to C). If these have not already been achieved and evidenced.



Professional Registration
Successful apprentices will be able to join the:



• Chartered Institute of Housing (CIH) at associate level

Additional Information

Please click on the following links for more information:

Standard

Portsmouth City Council apprenticeship information

Start Date
Tuesday 31 December 2024
End Date
Tuesday 31 December 2024
Closing Date
Monday 30 December 2024
Times
00:00 - 00:00
Maximum Places
Cost
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Number of Sessions
1